4.1 If you are a consumer (i.e., a natural person who places the order for a purpose that can neither be attributed to your commercial nor your independent professional activity), you are entitled to a right of withdrawal in accordance with statutory provisions.

4.2 If, as a consumer, make use of your right of withdrawal in accordance with Section 4.1 , you are responsible for the regular costs of returning the goods.

4.3 Furthermore, the provisions detailed below apply to the right of withdrawal.

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us [enter the name of the company, address, telephone number, and email address] of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or an email). You may use the attached sample withdrawal form, but it is not obligatory. You can also fill out and submit the sample withdrawal form or another clear declaration electronically on our website (insert internet address). If you use this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g., by email).

To meet the withdrawal deadline, it is sufficient for you to send the communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including the delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to (if applicable, insert the name and address of the person authorized by you to receive the goods) without undue delay and, in any event, no later than fourteen days from the day on which you informed us of the withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling them other than what is necessary to establish their nature, characteristics, and functioning.

End of the Cancellation Policy –
4.4. Flori-Jewellery provides information about the sample withdrawal form in accordance with the legal regulation as follows:

Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)

• To [insert the name, address, and email address of the company here]:

• I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).

• Ordered on (*)/received on (*).

• Name of consumer(s).

• Address of consumer(s).

• Signature of consumer(s) (only if this form is notified on paper).

• Date __________.

(*) Delete what is not applicable